Safety Tips

Your safety is our priority. Here's how to stay safe while using Shyne to meet new people at real-world venues.

Online Safety

Keep personal details private

Your Shyne profile shows only your display name, a photo, and an intent tag. Never share your full name, home address, workplace, financial information, or phone number through a signal or in-session chat.

Use Shyne's in-app communication

If someone responds with "Message first," use the in-session chat to get to know them before deciding to meet. Avoid moving to external messaging platforms until you feel comfortable and have met in person.

Be cautious with your photo

Choose a profile photo that represents you but doesn't reveal identifying details like your home, car number plate, or workplace badge. Your photo is visible to everyone checked into the same venue.

Watch for red flags

Be wary of anyone who pressures you to share personal information quickly, asks for money, tries to move the conversation off Shyne immediately, or makes you feel uncomfortable in any way. Trust your instincts.

Report suspicious behaviour

If someone behaves inappropriately in chat or makes you uncomfortable, use the report button. Reports are reviewed by our moderation team and the person's ability to send signals is immediately suspended pending review.

Meeting In Person

You're already in a public place — use that

Shyne only works inside real venues. When you respond "Yes, come say hi," the meeting happens right there — in a bar, café, event, or social space surrounded by other people. Stay in the public area of the venue.

Tell a friend

Let someone you trust know which venue you're at and that you're meeting someone new. A quick text to a friend with the venue name and time is a simple safety net.

Stay sober and aware

Alcohol and other substances can impair your judgement. If you're using Shyne at a bar or nightlife venue, pace yourself and keep your wits about you when meeting someone for the first time.

Arrange your own transport

Always have your own way to get home. Don't accept a ride from someone you've just met. Use rideshare apps, public transport, or drive yourself.

Trust your gut

If something feels off about an interaction — in chat or in person — you are never obligated to continue. You can end a chat, walk away from a conversation, or leave the venue at any time. Your comfort and safety come first.

LGBTQ+ Safety

Shyne respects your identity

Shyne is designed for everyone. The signal system is identity-neutral — anyone can signal anyone. There are no gender-based restrictions on who can approach whom.

Be mindful of the venue context

While Shyne treats all users equally, real-world social contexts vary. Consider the venue environment and local culture when deciding how openly you want to express interest. Your safety always comes first.

Use the visibility toggle

If you ever feel uncomfortable or unsafe, toggle your visibility off instantly. No one will know you were checked in. This feature is designed for exactly these moments.

Report discrimination or harassment

Homophobic, transphobic, or discriminatory behaviour of any kind violates Shyne's community guidelines. Report it immediately. We take these reports seriously and act swiftly.

Connect with inclusive venues

Shyne works at all types of venues. Look for venues that are known to be LGBTQ+-friendly spaces where you can feel safe and welcome using the app.

Reporting & Support

How to report someone

Tap the report button on any signal or chat interaction. Select a category that describes the issue and add an optional note. The reported person's ability to send signals is immediately suspended while our team reviews the case.

How to block someone

Tap the block button on any signal or chat screen. Blocking is instant — the person is blocked for the remainder of the venue session. If someone accumulates multiple blocks across sessions, our moderation team reviews their account.

The "I feel unsafe" button

If you feel genuinely unsafe at a venue, use the "I feel unsafe" button in the venue view. This sends a discreet alert to the venue operator (if registered) and flags the situation for immediate internal review.

What happens after a report

Every report is logged with a timestamp, the involved user IDs, and the context of the interaction. Our moderation team reviews reports and takes action ranging from warnings to permanent account suspension depending on the severity.

Contact us directly

If you need additional support or want to report something outside the app, reach out to us at support@shynesocial.com. We're here to help and take every concern seriously.